![]() ![]() In the event that you place multiple orders and pay shipping on them all, we may combine these orders into one shipment.Sealed product includes but is not limited to sealed boxes / packs of cards and accessories such as binders, deck boxes, sleeves, etc.This policy also applies for if incorrect sealed product is received.In the case that you receive an incorrect card, we will check our stock levels and confirm there has been a mistake on the order, we then will have you ship the incorrect cards to us, and we will ship the correct cards out to you 1 (we will cover any shipping costs incurred due to this), in the event we cannot send out the correct items we will issue you a full refund.If the card received is different to the card ordered then you have 14 days (28 internationally) from the time the cards arrive to you to contact us via email or a message to our Facebook page ( ).In the case that you contact us to let us know a card is in a condition different to what was ordered, we will need to verify the card’s condition does differ from stated and we may ask that you send the card back to us (we will cover the shipping costs) and we will either send you out a replacement card 1 or in the event that we cannot supply a replacement we will issue a full refund.If the condition of the cards are not as stated then you have 14 days (28 internationally) from the time the cards arrive to you to contact us via email or a message to our Facebook page ( ).during transit.We do not accept refunds on single cards due to fluctuations in the singles market, there are a few exceptions to this: We are not responsible if your order is lost, damaged, stolen, etc. We highly recommend using extra services such as insurance and signature confirmation. It is your responsibility to make sure your order arrives to us safe and sound, in the condition you sent. We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. ![]() If you receive a refund, the cost of return shipping will be deducted from your refund. ![]() You will be responsible for paying for your own shipping costs for returning your item. If you need to exchange it for the same item, send us an email at return your product, you should mail your product to: We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. ![]() Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Sealed product that is no longer sealed with its factory wrapping.Video Games that have extensive use beyond how they were shipped.If the item(s) are purchased through a 3rd party platform such as TCGplayer, Ebay, or Amazon, then the returns must be conducted via the return processes on the respective platform.Īll sales including TCG Singles for any game / product are considered FINAL sales and are exempt from our return policy. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. ![]()
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